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A cloud-based, virtual PBX service loaded with calling features
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Visitor

Use public-use extension VM's for remote VM-only? (hard to explain.. read the post)

Hello,

 

I have a Business Voice-Edge system with 10 actual extensions (phones attached)  and 3 VM-only extensions. Only 3 of the phone-extensions actually need VM - the other 7 are in public-use areas that, honestly, I'd prefer didn't have VM at all.

 

I need to add an additional 4 VM only extensions to the mix. Is there some way I can re-purpose the public-use extensions in order to use thier VM's?  If not, how do I add VM-only extensions to our acccount and turn off VM for those 7 extensions who don't need it.

 

Thanks!

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Official Employee

Re: Use public-use extension VM's for remote VM-only? (hard to explain.. read the post)

Hi there, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. That is a great question and you have reached the right team to help with your public-use extension for voice mail. Can you please send us a private message with your name, the full address, and the account number? Thank you so much for your time and patience with us. 

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