I previously contacted the support team in regards to requesting information on how to port existing phone numbers to another service provider. The agent stated that we would need either a SIP or PRI trunk instead of Business VoiceEdge in order to transfer the phone numbers.
Please contact me via PM. I would like to have an answer in writing instead of via phone.
Thanks so much for taking the time to reach out to us regarding your porting in your numbers to us. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I would love to look further into your port request and assist. I can truly understand the importance of having these numbers active with your services and the impact to your business if you were unable to transfer them over. Can you please reach out through private message with your first and last name, business service address and account number or phone number? If you have a residential account with us as well we are always available 24/7, Just reach out through this link, https://comca.st/2NGA8rO and you will get in touch with our residential team, where we are always available to assist you with any questions or concerns at any time! -Michelle