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JackieMHSF
New Member

Polycom 311 directory upload

Hi. I successfully uploaded a .csv file to the Enterprise app online. Now I need to get it to my phone - is that possible and if so, how?

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6 REPLIES 6
Official Employee

Re: Polycom 311 directory upload

Hi! Thanks for reaching out. I can help with the file upload concern. Would you mind sending a private message with your full name, the last four digits of your account number, and a phone number linked to the account so I can help?

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JackieMHSF
New Member

Re: Polycom 311 directory upload

Hi Gabe. This is Jackie Buratovich at Mountain Home Stove & Fireplace. x7986 phone 970-879-7962

 

I gave up importing and just entered all my phone numbers directly; it didn't take that much time. 

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Official Employee

Re: Polycom 311 directory upload

Jackie, I am happy to hear it. Would you mind deleting your previous public message with your account info and sending it as a private message for security purposes?

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Official Employee

Re: Polycom 311 directory upload

 

Hi, Jackie. Just checking in to see if you have any additional questions or concerns that I can help with today.

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tennis77
New Member

Re: Polycom 311 directory upload

You can upload the directory, it can be accessed via your portal, but it will not show up on your physical phone. We are working on it. A possibility in 2019. Thanks!

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Official Employee

Re: Polycom 311 directory upload

It may be possible currently, we can review the account and see if we have the ability to do so. Please send a private message with your name and Comcast Business account number along with the complete address to proceed. 

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