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New Undocumented Features in the EA Portal?

Occasional Visitor

New Undocumented Features in the EA Portal?

Hello, I've just logged into the EA portal after some time away from it and notice some new features. In reading through the limited Help on the portal, most of the new things I'm seeing are not listed so I'm unable to learn how to properly use or understand these features (Paging, Call Pick-up Group, etc.)  Is there another site that explains new features? I feel like I'm in the "I don't know what I don't know!" category but might get benefit from some of this added functionality.


Thanks in advance!


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Community Manager
Community Manager

Re: New Undocumented Features in the EA Portal?

Hello Jim,

Sorry to hear about any confusion. Here is a link to our getting started page which has our Tech Admin Quick start Guide

this document has our newly listed features and functionality. 


Below are the pages for the listed funtions you mentioned. 
• Group Paging (pages 14 & 15)
• Call Pick Up group (page 10)


Please let us know if you have further questions.