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Music On Hold - New Limit?

New Member

Music On Hold - New Limit?

Is there a new time limit on the MUSIC ON HOLD feature of Comcast BVE?  My custom audio loops are about 10 minutes and less than 5MB and I have used them for months, until now.  Any help out there?

Official Employee

Re: Music On Hold - New Limit?

Hello, I will be more than happy to look into your hold feature for you. Are you able to send a private message so I can take a closer look at your account?