Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
People in operations center talking on Landline phone. Operators in the office.
Highlighted
Visitor

Midway through call, person on other end cannot hear us speaking

At least 6 people have reported to me that midway through a phonecall, the person on the other end of the line can no longer hear us speaking on the phone.  Sometimes this issue is corrected when we hang up and try calling back, but it's extrememly frustrating (and embarassing) when we're on the phone with a client.  Please help.

0 Kudos
Reply
1 REPLY 1
Official Employee

Re: Midway through call, person on other end cannot hear us speaking

Thanks so much for taking the time to reach out to us through our business forums. I truly understand how impactful any issues with the phone services can be to your business. I have been through my share of phone issues myself and not being able to hear that other party is truly a frustrating issue. I would love to get to the bottom of this with you. Can you please reach out through private message with your first and last name, full service address and account number or phone number? 

0 Kudos
Reply