Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
People in operations center talking on Landline phone. Operators in the office.
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New Member

Integrate VoiceEdge PBX with Zoho CRM

I want to request with the Comcast business team that they add an integration with my CRM: https://www.zoho.com/phonebridge/.

This would be done through Comcast VoiceEdge PBX: https://business.comcast.com/learn/phone/voiceedge-virtual-pbx.

You currently have integrated with Salesforce CRM but not Zoho CRM which is another popular CRM that my business uses. This is extremely important due to the nature of my business.

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Official Employee

Re: Integrate VoiceEdge PBX with Zoho CRM

Hi there! I'm so sorry for the delay. During this time, we are doing our very best to make sure we respond to you as soon as possible. Thanks so much for reaching out. You've absolutely reached the right place, and are in good hands. I will own this Issue for you and ensure that I provide the best help I can today. All I need is your full name, account number (follow link https://comca.st/2RLpClN, account number is at the top right)and address including city, state, and zip code exactly how it reflects on the bill? Thanks in advance. 

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New Member

Re: Integrate VoiceEdge PBX with Zoho CRM

I have the same need as our business uses Zoho CRM as well. Can my account please be added to this request and follow-up?

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Official Employee

Re: Integrate VoiceEdge PBX with Zoho CRM

My apologies for the delay and the confusion! At this time, this is not something we offer but I have noted that there are multiple requests for integration with Zoho CRM. Your feedback is vital and helps us to know what products and features are needed! We appreciate you taking the time to reach out and please do so again if there are any other questions or concerns that we can assist with in the meantime! 

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New Member

Re: Integrate VoiceEdge PBX with Zoho CRM

I keep waiting for Comcast to catch up here. Phone call analytics are becoming so important, I'm looking at other VOIP systems.

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