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New Member

Import contacts to softphone

I am not sure what the problem is  but I have a csv file with names in 1 column and phone #s in the 2nd column.  If I login to my softphone and go to Contacts > Import then browse to the file I get a message that says: "Import Successful! 0 Contacts imported from: C:\myfile"

 

How is THAT successful???

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Official Employee

Re: Import contacts to softphone

I can certainly understand your frustration and I know how important it is to get these contacts imported. I am so sorry for the delay in our response and I would love to assist you. Can you please reach out through private message with your first and last name, full service address and account number or phone number? 

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