Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
People in operations center talking on Landline phone. Operators in the office.
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Visitor

How to get Business Voiceedge App work again?

Hi,

After portal updated, the Voiceedge App unable to get it work as before. It looks like all extensions dont have assigned user.  I try to reassign, but the list didn't show any users. I try add user, the circle keep spinning unless I enter a whole new email. Is anyway to fix it asap?

Thank you very much.

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Official Employee

Re: How to get Business Voiceedge App work again?

Thanks so much for taking the time to reach out to us regarding our voiceedge app. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I know how important this app is to the function of your business and I am so very sorry to hear that the app is not working right now. I would love to get to the bottom of this. Can you please reach out through private message with your first and last name, business service address and account number or phone number? 

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