Is there a way to change the External Caller ID for what shows when we call out? We have 3 different phone numbers, however we want specific users to have the caller ID of the phone number for the group they work within. Right now, everyone gets the main line caller ID. Please advise!
Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. I am sorry to see that you are having issues with the External Caller ID and you have reached the right team to help get this taken care of. Can you please send us a private message with your name, the full address, and phone/account number?