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New Member

Disabling Auto Attendant

Is it possible to toggle auto attendant on and off? When I have an assistant in the office, I would prefer for the phone to ring directly and not dump customers in the auto attendant.

If I can disable Auto Attendant, would I need to set up direct call pickup for all my lines, or would the phones in my office automatically ring if a call came in?

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Official Employee

Re: Disabling Auto Attendant

Hi there! I'm so sorry for the delay. During this time, we are doing our very best to make sure we respond to you as soon as possible. Thanks so much for reaching out. You've absolutely reached the right place, and are in good hands. I will own this Issue for you and ensure that I provide the best help I can today. Can you please send me a private note with the last four of the account number and/or last statement balance, your full name, phone number, and service address including city, state, and zip code? –Rob K. 

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