I am trying to find a way to quickly turn on DND for a Hunt Group. We just got our BVE installed last week and am finalizing the set up. I have the schedule for the Hunt Group, extension 300, set to forward to the Auto Attendant immediately after hours. But there are times we quickly want to turn it on in case we have an unplanned meeting, etc. I thought I could do the following from one of the office phones
Do Not Disturb Activation *78300
Do Not Disturb Deactivation *79300
This did not work. Maybe I am looking at it the wrong way. Any suggestions would be appreciated.
Good morning, thank you so much for taking the time to reach out to the Digital Care Team here through forums and we are sorry to see that you are having some issues with the hunt group. You have reached the right team to help. You can actually fully control and view your hunt group feature online through our website. This link https://comca.st/3aVLPEu will help walk you through how to view and make changes to this feature. Let me know if this does not help.
Oh no, I am so sorry about that and we can take a look into this further for you. Can you please send us a private message with your name, the full address, and the account number?