Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
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New Contributor

Conference Call Poor Quality

Like everyone, we have substantially increasedm the use of our conference call number.  We have experienced some calls with poor quality.  We are all currently working remotely,so our in-office infrastructure cannot be the issue.  Are there any recommendations?

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Official Employee

Re: Conference Call Poor Quality

I am so very sorry to hear that you are having this issue with the phone quality. I am also very sorry for the delay in our response. I appreciate you taking the time to reach out and let us know that you are having this trouble and I would love to assist with the quality issues. Can you please reach out through private message with your first and last name, full service address and account number or phone number? 

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