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Jobiality
Visitor

Comcast Softphone application

When using the spftphone application the History tab shows dates and times as if in my timezone and in 12 hour format. But the Call History tab shows everything in what looks to be Greenwich Mean Time and formatted as 24 hour time format, which is precicly 5 hours ahead of my Eastern Time zone. Is there any way that anyone knows of the change the formatting of that tab to GMT -5?

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Community Manager
Community Manager

Re: Comcast Softphone application

Hello Jobiality welcome to the forum,

 

In order update you time zone preferences you can login to the BVE portal  . Once logged in click the My account tab listed underneath you name in the top right corner. Then scroll down to the Time zone tab.

 

Login> My account> Timezone

 

Hopefully this is what you were looking for. Please let us know if you have any questions. 

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Jobiality
Visitor

Re: Comcast Softphone application

The timezone there is eastern timezone. GMT-4

ScreenHunter_130 Nov. 19 15.53.jpg

The softphone history looks like this.

ScreenHunter_131 Nov. 19 15.54.jpg

The Call History tab looks like this.

ScreenHunter_132 Nov. 19 15.55.jpg

 

The call in the Call History tab are exactly 5 hours ahead of the actual time for the same calls in the History tab.

Its bizzare.

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