Our team has the Comcast Business app on their phone that lets them use the Be Anywhere feature. Nobody can figure out how to transfer a call to another team member while on a call using the Be Anywhere feature from their cell phone.
Re: Comcast Business iPhone App and Call Transfers
Hi! Thanks for reaching out and for your patience. I am sorry to learn about this experience with transferring a call to another team member while on a call using the Be Anywhere feature from a cell phone. You have reached the right place for help! After further research, I am seeing that this service feature does not include transferring a call. Here is a great link for more details on the different settings available for Be Anywhere with the Business Voice Mobility line or Voice Edge Select service. https://comca.st/2VvRwEm Please let me know if this helps.