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Caller ID Control

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jandrews_TGRWA
New Contributor

Caller ID Control

Is there a way for me to control how Caler ID on Outgoing calls shows up?

Accepted Solution

Re: Caller ID Control

Fo those that care -

 

Caller ID is controlled at the Business VoiceEdge User portion of teh portal.  Select Change Phone in the upper right.  Select the Change Phone pull-down.  Select Manage Settings and edit the Caller ID setting.

 

Also, our business phone was setup to only show our company name.  This is a setting that Comcast needs to set. 

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Community Manager
Community Manager

Re: Caller ID Control


@jandrews_TGRWA wrote:

Is there a way for me to control how Caler ID on Outgoing calls shows up?


Hey there jandrews_TGRWA! Appreciate you taking the time to post about your outgoing caller ID. I'd be happy to take a look into your request ot update what shows there. First thing I'll need to do is access your account to make any changes to your voice services.

 

Please send me a private message with your full name, address, and account number so I can authenticate your account and get started. Please also include your 4 digit voice pin number--- I'll need that to make any voice service changes. If you click my name "ComcastBiz_Support", you'll see another link on the next page to send me a private message if you're currently logged it.

 

Thanks!

 

Ken

jandrews_TGRWA
New Contributor

Re: Caller ID Control

Fo those that care -

 

Caller ID is controlled at the Business VoiceEdge User portion of teh portal.  Select Change Phone in the upper right.  Select the Change Phone pull-down.  Select Manage Settings and edit the Caller ID setting.

 

Also, our business phone was setup to only show our company name.  This is a setting that Comcast needs to set.