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New Member

Call Forwarding?

Hi,
Is there a way to identify an incoming call coming from my business number to my cell phone as a call from my comcast number? I have a photography studio and I have all the incoming calls to the studio forwarding to my cell phone, however since most of the calls are new customers I don't know if they are actually potential customers or spam calls (of which I get a lot of). If there were a way to know the incoming call was being forward from my Comcast phone number to my cell I would answer it instead of letting it go to voicemail. For instance, when I get an incoming Viber phone call it says "incoming Viber call" on my screen. 

Thanks

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2 REPLIES 2
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Official Employee

Re: Call Forwarding?

Hi BLINK and welcome to the business forums.

 

I can certainly answer your voice inquiry. If you do have our mobility lines, there is an option called "Answer Confirmation" when accepting a call from our mobility app. 

 

Here's a link for some information on our mobility lines: 

https://business.comcast.com/help-and-support/voice/business-voice-mobility-be-anywhere/
 

Here's a link for some features of mobility lines (Answer Confirmation is at the bottom):

https://business.comcast.com/help-and-support/voice/business-voice-mobility-feature-simultaneous-rin...

 

Please let me know if you need anything.

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Official Employee

Re: Call Forwarding?

Set up answer confirmation, then you will know. Plus it shuts down a lot of spam too!

BST

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