Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
People in operations center talking on Landline phone. Operators in the office.
Highlighted
Visitor

Call Forwarding Busy To Voice Mail Activation Not Working

I tried doing *40 to turn on Call Forwarding Busy To Voice Mail Activation. But when I am on a call, it still rings the normal time before going to VM. I also tried Call Forward Busy through the BVE portal to *55212 and that doesn't work either. If someone is using their line, I want the call to go straight to VM.

 

What am I missing?

0 Kudos
Reply
1 REPLY 1
Highlighted
Official Employee

Re: Call Forwarding Busy To Voice Mail Activation Not Working

Good morning, we are so sorry for the delayed response and so sorry to see that you are having some issues with call forwarding, I know how stressful this can be and you have reached the right team to help. Can you please send us a private message with your name, the full address, and the account number? 

0 Kudos
Reply