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Business Voice Edge IOS application

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Jobiality
Visitor

Business Voice Edge IOS application

How do I get support for the IOS application? It seems to time out alot.
Accepted Solution

Re: Business Voice Edge IOS application

 


@FIT-WT wrote:

Hopefully someone from Comcast will look into this soon.  It has gotten EXTREMELY worse.  To the point it is not worth using. Turning off WiFi does not do anything for me. This app worked great when it first came out on both android and IOS, but now on each new phone / each update, it gets harder and hard to use. PLEASE fix it Comcast.


I contacted comcast business support. They had me delete the ios app from my phone and reinstall. This worked perfectly and it has behaved quite nicely since.

 

I hope that helps.

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coachdb
New Member

Re: Business Voice Edge IOS application

I have the same problem. Did you find a solution??

Jobiality
Visitor

Re: Business Voice Edge IOS application

No solution as of yet. I discovered that alot of the time if you disable wifi if your on wifi that will help, but not always.

FIT-WT
New Member

Re: Business Voice Edge IOS application

Hopefully someone from Comcast will look into this soon.  It has gotten EXTREMELY worse.  To the point it is not worth using. Turning off WiFi does not do anything for me. This app worked great when it first came out on both android and IOS, but now on each new phone / each update, it gets harder and hard to use. PLEASE fix it Comcast.

Highlighted
Jobiality
Visitor

Re: Business Voice Edge IOS application

 


@FIT-WT wrote:

Hopefully someone from Comcast will look into this soon.  It has gotten EXTREMELY worse.  To the point it is not worth using. Turning off WiFi does not do anything for me. This app worked great when it first came out on both android and IOS, but now on each new phone / each update, it gets harder and hard to use. PLEASE fix it Comcast.


I contacted comcast business support. They had me delete the ios app from my phone and reinstall. This worked perfectly and it has behaved quite nicely since.

 

I hope that helps.

Community Manager
Community Manager

Re: Business Voice Edge IOS application

Thank you for sharing this solution with the community Jobiality!