I had to Delete a User from our BVE. Now I need to add them back in. When trying, it says the email address is already in use. How would I go about getting them back in and re-sending the invite?
Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums and we are sorry for the delay. I am also sorry to see that you are having a hard time adding a user to the BVE app and you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number?