Add Deleted User Back

[mbardolph]

I had to Delete a User from our BVE. Now I need to add them back in. When trying, it says the email address is already in use. How would I go about getting them back in and re-sending the invite?

[Comcast_Anisa]

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums and we are sorry for the delay. I am also sorry to see that you are having a hard time adding a user to the BVE app and you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number?