Hello Grace604 welcome to the forum!
Can you please send me a private message with your account number so I can provide you with the correct portal information on how to change the ring count?
You reach YBN Maintenance & cleaning Sorry I missed your call. Our Office hours are from 8:00 am to 12o noon. open back up from 1:00 to 8:00pm Monday thru friday. Sat 9:00am thru 9;00 pm closed on sunday If you need Maintenance,cleaning repair service or foreclosure trash outs. leave a name and number and a brief maessage or you can complete your request on the service request site. and we will be more than happy to get back to you as soon as possible.