Business Voice
Comcast Business high-quality Voice over IP service support
People in operations center talking on Landline phone. Operators in the office.
New Member

selective call rejection

I can't access the site to enter which numbers I'd like to reject. I used to be able to do this but it won't accept my credentials anymore.



0 Kudos
Trusted Forum Contributor

Re: selective call rejection

Hello caramelo and welcome,


It may be neccessary for you to use the ID = 10 digit telephone number and PW = 4 digit Customer Proprietary Network Information (CPNI) security pin. If you do not havve your CPNI pin then contact 800-391-3000, use technical digital telephone option, then ask the technical agent to send your CPNI pin via US Mail or via secured email if you have one.


Hope this helps you out

0 Kudos