Business Voice
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bellevuefineart
New Member

We need a spam filter

Comcast, we need a spam filter. I have been manually entering phone numbers into a do not call list, but there's no way to keep up. Comcast personal phone has the "nomorobo" app that you can apply, but business phone, which supposedly has more professional features, has no way to apply a spam filter. 

 

In my small business we'll get at least six calls a day, usually more. I'll usually start my day with 3-6 spam calls, which is incredibly distracting. Today it's 10AM and I've already had three. 

 

Comcast, we need you to do somehthing here. This is a business phone. The spam is over the top. 

5 REPLIES 5
bellevuefineart
New Member

Re: We need a spam filter

In the last 5 minutes I've had two more. But I try and add them to my do not call list and I get this error. Seriously Comcast, you need to do much better. 

 

Screen Shot 2018-11-09 at 10.27.30 AM.JPG

0 Kudos
CC-Michelle1
New Member

Re: We need a spam filter

I would like to assist with the website concerns. Can you please reach out through private message with the name, address and phone number on the account? 

0 Kudos
bellevuefineart
New Member

Re: We need a spam filter

The website is now working again. What I would appreciate help with is a spam filter. it's a very distracting issue. 

0 Kudos
bellevuefineart
New Member

Re: We need a spam filter

I opened this thread in June. Comcast Phil gave a useless answer and then locked the thread. Why not leave a thread like this open so others can comment? 

 

https://forums.businesshelp.comcast.com/t5/Business-Voice/robocalls-why-is-nomorobo-enabled-for-home...

 

Sorry Comcast, that was not a helpful answer. You have nomorerobo on your personal phone service, but not on business. You have no way to filter spam, and selectively blocking spammers is not an option. They change numbers too quickly. 

 

We need a solution, and currently Comcast does not have one. 

0 Kudos
CC-Michelle1
New Member

Re: We need a spam filter

I am glad to hear that the site is working again. I will forward the suggestion and feedback that you have supplied here. If you need anything further please reach out to us at any time. 

0 Kudos