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Voicemail is no longer picking up the calls it just goes to dead air.

     Voice mail is no longer picking up missed calls it just goes to dead air.  I have played with all of the new dashboard settings and have rerecorded the out going message with no luck.   Even if i unplug the phone same deal just sends the call to dead air . If i power down the modem it will foward the calls to my cell phone even if the fowarding feature is off.

 

Need a solution....

 

 

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Community Manager
Community Manager

Re: Voicemail is no longer picking up the calls it just goes to dead air.

Hello TXhouse,

 

Sorry for the inconvenience with this voicemail issue.

I've engaged our regional support team to assist with the resolution.

 

 

Thank you

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