Business Voice
Comcast Business high-quality Voice over IP service support
People in operations center talking on Landline phone. Operators in the office.
tea
Occasional Visitor

Voice mail to email not working

I left a voice mail on my company's phone number to do a holiday greeting. However, the voice mail didn't show up in my email. What can I do?

0 Kudos
Reply
3 REPLIES 3
Highlighted
Official Employee

Re: Voice mail to email not working

Thanks for reaching out to us on our Comcast Business support forums page, Tea. I'll be more than happy to assist you with your Business Voicemail. How did you check for the message? Online, through the app or, by phone?

0 Kudos
Reply
tea
Occasional Visitor

Re: Voice mail to email not working

I checked for it by email. However, when someone else left a message, I did see it in my email. When I left the messages, I didn't see it.

0 Kudos
Reply
Official Employee

Re: Voice mail to email not working

It sounds like you're enrolled in our voicemail notification service. We may have to reset some things on the back end here. Do you mind sending me a private message with your full name, address and, the phone number you're voicemail is on?

0 Kudos
Reply