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Uploading Voicemail

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msolar
New Member

Uploading Voicemail

I have a  27-second, 4.67 MB WAV file I'm trying to upload as our voicemail message but, for some reason, Comcast isn't enabling me to upload it as a personal greeting. 

 

When I click the green check button, it loads for a moment, then provides the vague answer, "Please select a valid WAV file."

 

Does anyone have any additional information or even how to actually contact Comcast Support? 

 

Thanks

CC-Michelle1
New Member

Re: Uploading Voicemail

This option is available through our Voice Edge The following link will give you more information on how this feature works with our Voice Edge Service. https://business.comcast.com/help-and-support/voiceedge/manage-voicemail-settings-for-users/

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