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Unable to set up voicemail

When I dial my office number from my office phone, I get a busy signal. Same thing when I dail *99. What's going on?

Trusted Forum Contributor

Re: Unable to set up voicemail

Hello IMR_Greg and welcome,


Please contact 8003913000 option 2 and ask the technical agent to check and verify the following:

1. Your telephone has VM assigned in the biller

2.  Your telephone has been VM Box correctly built

3. Your VM is correctly activated in the switch


This will get your problem resolved for you.


Hope this helps you out.

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