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New Member

Suddenly can't access voicemail

I am suddenly unable to access my voicemail, and it has stopped printing out e-mail messages to me.  When I enter *99 I get a message saying "sorry.  We can't complete your call as dialed."  I know I have important messages waiting for me.  What do I do?

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Respected Member

Re: Suddenly can't access voicemail

Hello Wes, 

 

Sorry for the delay, are you still having any issues with this? 

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New Member

Re: Suddenly can't access voicemail

Hello - I cannot access my voice mail - I get a message when I hit *99 that says "we're sorry, your call cannot be completed as dialed"

 

Please help! 

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Official Employee

Re: Suddenly can't access voicemail

Thanks so much for taking the time to reach out to us through our business forums. I am so very sorry to hear that you are having an issue accessing the voicemail service. I would love to get to the bottom of the issues accessing this feature, as I know how important getting those messages area to your business. Can you please reach out through private message with your first and last name, full service address and account number or phone number? 

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