Hi, there! Thank you for spending your time this evening to reach out. I am sorry to learn that the previous owner was able to move your two numbers after you acquired the business. I am also sorry to learn about the internet troubles. You have reached the right place for help. In order to further assist, please click on my handle (Comcast_Gabe) and send a private message with your first/last name, address, and account number or phone number listed on the account so I can help. This can easily be accessed by logging into our business website through this link https://comca.st/2Suk942. You will find your account number listed on the my account tab once you get logged in.