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Remote Call Forwarding

Hello, my business uses remote call forwarding daily. We've been using the 888-710-6080 number to forward the phone when we are out of the office. We were just informed that this number is going away as of August 31st. I can't find instructions on how to remotely forward our office phone. Looking for instructions on how to do this.



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Official Employee

Re: Remote Call Forwarding

Hi SusanC and welcome to the business forums.


I can certainly assist with your calling feature. You are correct. On August 31st. the toll-free number used to remotely activate call forwarding will be retired.


Here are some alternatives remote access to Call Forwarding:

  • Use *72 and *73 on the phone to activate or deactivate the feature
  • Sign in to My Account at
  • Download the Comcast Business My Account app to access the feature from a mobile device

Please let me know if you need anything.


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