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Porting In Phone Numbers to SIP Trunks

Mike_WGRD
Occasional Visitor

Porting In Phone Numbers to SIP Trunks

We have some phone numbers to port in to our SIP Trunk. Please have a CSR contact me. Thanks!

Official Employee

Re: Porting In Phone Numbers to SIP Trunks

Thank you for reaching out to us about porting numbers to your Comcast Business account. I'm happy to get this resolved for you. Let's start with getting your Comcast Business account information to proceed. Please provide your name along with the Comcast Business account number and complete address. 

Mike_WGRD
Occasional Visitor

Re: Porting In Phone Numbers to SIP Trunks

[removed all personal information]

Official Employee

Re: Porting In Phone Numbers to SIP Trunks

Thank you for the account information, what are the best email address and contact number along with time?

Mike_WGRD
Occasional Visitor

Re: Porting In Phone Numbers to SIP Trunks

[removed all personal information]

Official Employee

Re: Porting In Phone Numbers to SIP Trunks

Thank you, our local market partners will be reaching back out to you shortly. I will check back with you later tomorrow to make confirm they contacted. If you need anything else, be sure to let us know. 

Mike_WGRD
Occasional Visitor

Re: Porting In Phone Numbers to SIP Trunks

We have a ticket number for this request: [removing ticket number]

 

Could you check on its status?

 

Thanks!

Official Employee

Re: Porting In Phone Numbers to SIP Trunks

Hi Mike_WGRD. I can take a look at the ticket for you. Can you please click on my handle (Comcast_Gina) and send a private message re-verifying your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number? 

Mike_WGRD
Occasional Visitor

Re: Porting In Phone Numbers to SIP Trunks

[removed all personal information]

Highlighted
Official Employee

Re: Porting In Phone Numbers to SIP Trunks

Thanks Mike, but all that went public so I removed it for your security. If you click on my handle (Comcast_Gina) you should be able to see the option to send us a private message.