Business Voice
Comcast Business high-quality Voice over IP service support
People in operations center talking on Landline phone. Operators in the office.
preheim
New Member

OutRAGEous Phone still down

Comcast has all day to fix this issue.  And, it is still not correct.  That is unacceptable.  Comcast are you going to pay my employees that sat around all day with no phones and not being able to do business?

 

 

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5 REPLIES 5
Community Manager
Community Manager

Re: OutRAGEous Phone still down

preheim,

 

I am so sorry you have experienced an interruption with your phone service. As of 8:53 EST we’ve isolated the issue and are working diligently to restore your services.  We will continue to provide the latest updates here:

http://forums.businesshelp.comcast.com/t5/Equipment-Features/Issues-receiving-and-making-calls/m-p/2...

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Unhappy
New Member

Re: OutRAGEous Phone still down

This is the worst company ever. Costing me thousands of lost dollars in business.

They need to be held accountable.
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Unhappy
New Member

Re: OutRAGEous Phone still down

Your response is unacceptable.

I would fire the head of the repair Dept.
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Community Manager
Community Manager

Re: OutRAGEous Phone still down

unhappy

 

I am so sorry that you are experiencing any service related issues. Please know that we have been working hard, and continue to work hard until this issue is completely resolved. We are continuing to try to keep you all informed of what is happening. The link above will keep you update with the most recent information. Again our apologies for the inconvenience.

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apago
Visitor

Re: OutRAGEous Phone still down

What bill adjustments will be made to, in whatever small way, compensate your customers for their losses?

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