We are not receiving incoming calls! We can call out but not getting inbound calls. We have reset the Phone Modem. We have called from various phones. No Comcast Chat working... and been on Hold for over 45 mins at this point...
Hi there! Thank you so much for spending your time to reach out. We are very grateful for your time and patience. I am sorry to learn about the long hold time and that you’re not receiving incoming calls. As a customer myself, I understand the importance of receiving a timely solution and how inconvenient it is to not have your phone service working. You have certainly reached the right place for help! Let’s get that fixed as quickly as possible! In order to further assist, please send over a private message with your first/last name, full address, and account number for security purposes. This can easily be accessed by logging into our business website through this link https://comca.st/2Suk942. You will find your account number listed on the my account tab once you get logged in.
Hi there, I am so sorry to see that you are having issues with your phone line as we do know your business is very important. You have reached the right team to help get this taken care of. Can you please send a private message with your name and the full address to the account and phone/account number?
are you still experiencing this? Because I have been also experiencing this since the afternoon and customer services has not been able to help me at all! I need my phone to effectively run my business!
Thanks so much for taking the time to reach out to us through our business forums. I know how important the services are to your business and I would love to assist. Can you please reach out through private message with your first and last name, full service address and account number or phone number?