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No voicemail notifications showing up on phone

I set up my voicemail account, but nothing shows on my phone to notify me there is a voicemail,.  After having numerous people tell me they have left messages, I tried to access them by doing *99 and there were over 100 messages left!! These never showed up on my phone.  What gives?  How else are we to know if there is a message for us?

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Re: No voicemail notifications showing up on phone

Hello catsine,

 

You should have what is called "Stutter Dial Tone" (SDT) or "Message Wait Indicator" (MWI) set up in the switch that facilitates your VM Box. I recommend that you contact 800391300 option 1, CDV, then request them to jump into your switch to activate or enable your SDT/MWI. I am not absolutley positive if this is something you cab activate in your online Digital Voice Center, but you can give this a whirl, too.

 

Hope this helps you out.

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Re: No voicemail notifications showing up on phone

Thanks for the info!. Woman Very Happy

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