No voicemail messages to retrieve, but customers state they have left messages
We have not had any messages in our voicemail box all week. We usually will have anywhere from 2-6 per day. We thought maybe we just really didn't have any, until several patients have called back stating they have left messages. There is no indicator beep and no messages. Where are they?
Re: No voicemail messages to retrieve, but customers state they have left messages
Hi 2Frustrated. I checked the services associated with this account. Currently the phone line ending in 5437 is the only line with voicemail, the message waiting indicator (MWI) shows active and there are 5 messages. Please let me know if there were recent changes to your service or on premise equipment.