Business Voice
Comcast Business high-quality Voice over IP service support
People in operations center talking on Landline phone. Operators in the office.
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New Member

NO Phone Service

Phone lines have been down since yesterday morning a technician came out looked at equipment and had no idea how to fix it.  Called into supervisor was told a PIR person would be here this AM.  No one has come to our business yet and when we called Comcast they said they had no record of an appointment.  This is a real problem as we have four lines and an alarm that will not work.

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3 REPLIES 3
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Respected Member

Re: NO Phone Service

Hello Shonna,

 

I'm sorry to hear about this situation. Can you please send me a private with your account number so we can investigate?

 

Thank you

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New Member

Re: NO Phone Service

Message sent

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Respected Member

Re: NO Phone Service

Thank you for the private message we have scheduled a tech to go to your location today. I replied to your PM with the timeframe.

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