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Message Waiting flashing on Line Without Voicemail

We have multiple lines and recently have had our message indicator flashing saying there is a message on line two, which doesn't have voicemail set up. How can we get this cleared?

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Official Employee

Re: Message Waiting flashing on Line Without Voicemail

Hi ekdsmiles and welcome to the business forums.

 

I appreciate you letting us know that the message indicator looks to be active on your phone lines. I'll be glad to review the provisioning of your phone services. I'll need your information in a private message to do so. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone numbers that are having this issue? 

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Visitor

Re: Message Waiting flashing on Line Without Voicemail

Having this issue again, this time it says the message is on line 3. Also our line 2 is showing as busy when we came in this morning and no one is on it. Happy to give any info to get this fixed again.

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Official Employee

Re: Message Waiting flashing on Line Without Voicemail

Thanks for reaching back out to us! Let's get this taken care of; since it's been a bit since we last verified can you please click on my handle (Comcast_Gina) and send over a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number? We'll meet you there! 

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