We work at a small one-room store and have three phones spread throughout. As of right now, our 3 phones (two are handheld one is wired) all have different numbers configured to them. What we would like to do is just put all of the phones on the same line. Our old system made it easy to place someone on hold and then go pick up the other phone. Now, we have to forward the caller to one of the other phones with a full phone number. We just want all 3 phones on one line, or at least to be able to switch between lines on each phone. Do I need to speak directly to Comcast?
Thanks for your question for your phone lines. This would need to be configured on the actual phone itself. It's possible you may need a phone vendor/contractor to configure this manually. A Comcast tech would not be able to do this.