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Interrupted Calls

One of our phone lines has begun to have a problem. If you are on the line talking to someone sometimes you will hear a clicking sount like call waiting although we do not have this feature on this line.  If you try and click over like you would if you had call waiting it hangs up on the person you were talking with.  If you simply do nothing the line does come back to the person you were talking with but you miss part of what they were saying because the other person don't hear any sound on their end of the call.  Can you please help resolve this issue, any suggestions?

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Respected Member

Re: Interrupted Calls

Hello ChristSecretary,

 

Sorry for the delay, we can definitely look into this issue for you. Can you please send me a private message with your account number and business name so we can better investigate this issue.

 

Thank you

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Re: Interrupted Calls

Sorry, I am not able to pm you but here is my info, Christ United Methodist Church, (edited for account security)

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Re: Interrupted Calls

Thank you for the reply, I have engaged our regional support team to help assist with this issue.

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