We have four business voice lines and a fax line.
We can dial out on all numbers but we are unable to receive calls. When we dial from our cell phone we get a long pause followed by a busy signal.
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Same here....our entire office cannot receive incoming calls. I just tried calling my direct line from my cel....and got a voicemail from a different company. What's going on?
it is obvious there is an issue routing inbound calls from local numbers - I have made successful inbound calls to my business phone using an out-of-state cell phone without issue - local numbers go to a fast busy...the question now is - which Local Exchange Carrier is to blame - they own me for 5 hours of no to-go business at my restaurant.
Ours too, in the Portland Oregon area. Business lines are able to dial out, but no incoming calls on 7 lines. My home service is Comcast and also has fast busy signal. Also, calls to Comcast help center are just fast busy as well.
was able to speak to customer "no-service" rep... he indicated engineers are aware and attempting to isolate issue.
As a VoIP engineer - I began troubleshooting this issue - I could call into business using out-of-state phone, but local numbers fail. Support rep indicated that AT&T and Verizon were both having issue with the handoff...so intuitively, this is internal to ComCast and how they rout the calls with their inbound dial-peers.
I simply want to know who is going to reimburse me for having staff sitting around this evening and the hundreds of dollars in to-go orders I have lost at my restaurant.
Vancouver, WA business with the same problem. Calling out is fine but no one on Verizon or AT&T can call in yet sprint phones occasionlly work. We haven't had people able to call our company for about 3 hours and we are losing money every minute our customers cannot call us. Been on hold with customer support for 20 minutes now....