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New Member

How to Delete Voicemail before end of message

We get a bunch of repeat robo messages and when I press 7 to delete the message, it won't delete it until the message is done playing. Each message is over 30 seconds long. How do I delete a message before the end of the message?

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Official Employee

Re: How to Delete Voicemail before end of message

Hi there, thanks for taking the time to reach out to us through the forums and I'm happy to help. Can you please send a private message with your name, the full address, and phone number? 

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New Member

Re: How to Delete Voicemail before end of message

I have the same question.  It would be nice to have the answer discoverable without haveing to post the question again

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Official Employee

Re: How to Delete Voicemail before end of message

Hi kjdlawyer and welcome to the business forums.

 

I appreciate your question on voicemails and thank you for posting. You can delete a voicemail by pressing 7. While a voicemail is playing, you can delete it by pressing 77.

 

https://business.comcast.com/help-and-support/voice/phone-business-class-voice-mail-overview/

 

Please let us know if you need anything else as we're always glad to help here on the forums.

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