Business Voice
Equipment & Features
Back to Top

How do I call my office to get my voice mail from a different location

debee
New Member

How do I call my office to get my voice mail from a different location

I already set up a pin- do you need to put a  *  before the pin or ?

and what is buisness edg

I appreciate it

Official Employee

Re: How do I call my office to get my voice mail from a different location

Hi debee and welcome! You shouldn't need to put a * before the PIN, but you'll need to interrupt the greeting with the # before entering it. This link gives an overview on it: https://business.comcast.com/help-and-support/voice/phone-business-class-voice-mail-overview/ . And there is actually two phone services with Edge in the name but the main page has an breakdown of the differences near the bottom: https://business.comcast.com/learn/phone . Let us know if you have any other questions about the information or anything else, please let us know!

debee
New Member

Re: How do I call my office to get my voice mail from a different location

Thank you!

Official Employee

Re: How do I call my office to get my voice mail from a different location

No problem at all! We appreciate you reaching out and if you ever have any other questions that we can assist with, please do so again Smiley Happy In the meantime I hope you have a nice night! 

ladyriss
New Member

Re: How do I call my office to get my voice mail from a different location

How do I reset pin or password required to access voice mail from another phone?

Official Employee

Re: How do I call my office to get my voice mail from a different location

The easiest thing you can do is reset your voicemail pin online. Here is a link that will show you where to go once you sign in, https://business.comcast.com/help-and-support/voiceedge/reset-voicemail-and-voice-portal-pins/. If you run into any bumps in the road please let me know. If you have already set up your voicemail this should work for you. You can also manage all your services using the Comcast Business My Account app and the link to sign into your account online is, https://business.comcast.com/myaccount.