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New Contributor

Fire Alarm

I have a current Honeywell fire panel that has been working for two years using my two Comcast lines. All of a sudden, at 2:00 AM today, the panel faults with a COMM failure. I call Comcast and they say all is OK. I call the alarm company and they say the panel is fine, its a known problem with the Comcast lines.

 

I am concerned; I am without a working alarm system. 

 

Is there any way to test the line(s) to see if the line(s) are at fault?

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Official Employee

Re: Fire Alarm

Good afternoon, I am so sorry to see that you are without the alarm system and I would like to help as soon as possible! Can you please send a private message with your name, phone number, and full-service address? 

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