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knadeau
New Member
‎05-20-2020 11:55 AM

Calls made from Connecticut area unable to place call to New Hampshire 800 #

We've had several reports from callers in CT that they are unable to place calls to our 800 # in NH, but this is only happening in CT with Comcast and AT&T service.  Are others in CT experiencing issues calling out to 800 #s or other numbers in general?  Problem definately is isolated to CT.

Can Comcast investigate?

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Comcast_Anisa
Official Employee
‎05-20-2020 01:35 PM

Re: Calls made from Connecticut area unable to place call to New Hampshire 800 #

Hi there, thanks so much for taking the time to reach out to the Digital Care team here through the forums. I am so sorry to see that you are having an issue with your service and I can understand how frustrating this is for your business. You have reached an amazing team to help make sure we get this taken care of. Can you please send us a private message with your name, the full address, and the account number? 

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