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Caller block not working for specific number

Caller block not working for specific number

When I log in to my Comcast account, I navigate to Phone -- Manage Phone -- Features -- Privacy and under Selective Call Rejection created a rule called Harassment Calls. This is set to Reject Calls added to this list and when I have added numbers in the past it works correctly however, I have added one phone number that it will not block. I have even removed the number, saved the rule then readded. 

 

Any suggestions?

 

Thanks in advance for the help, 

 

 

J

Official Employee

Re: Caller block not working for specific number

Hi! Thanks for reaching out. I can help with the call rejection concern. Would you mind sending me a private message with your full name, address, and a phone number linked to the account so I can help?

Re: Caller block not working for specific number

Guess i will know next time this is a scam,

 

Think this guys name is Yosif, claims to be from Microsoft wanting me to switch products.

 

Called from <Edited for personal information>

 

Be careful!

Highlighted

Re: Caller block not working for specific number

No clue who is actually real and not a scammer, I suggest an overhaul on this forum. Please remove this post as well as my account. I will solve this issue another way. 

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