Business Voice
Comcast Business high-quality Voice over IP service support
People in operations center talking on Landline phone. Operators in the office.
Occasional Visitor

Caller ID display name won't update

I assigned a phone to a new user and cannot get the "Caller ID display name" to reflect the change, I have updated it in "Manage Business VoiceEdge™ Phone Settings" but it reverts back to the original user name

Old user: Brett

New user Barbara


Therefore when we use the Busy Lamp Fields, it displays the old user name


Any help in correcting??? 

0 Kudos