Business Voice
Comcast Business high-quality Voice over IP service support
People in operations center talking on Landline phone. Operators in the office.
Highlighted
New Member

Caller ID Display Name

I can't figure out how to change my caller id display name.  It has our company name's words mixed up.

 

I want to change it to our Last name for each phone.

 

Help?

0 Kudos
Reply
3 REPLIES 3
Highlighted
Respected Member

Re: Caller ID Display Name

Hello dashnj,

 

I apologize for the delayed response. I made some adjustments on your numbers to ensure that they are displaying the correct name. Would you please test the caller ID and let me know if your issue has been resolved?

0 Kudos
Reply
Highlighted
New Member

Re: Caller ID Display Name

It now says Excellence Shock .

 

Rather than the company name, I would like them to have our last name Ashcraft

 

Can we change it to Ashcraft for both lines please?

 

Thanks for your help.

0 Kudos
Reply
Highlighted
Respected Member

Re: Caller ID Display Name

Hello Dashnj your Caller ID has been updated. It will take up to 48 hours to complete.  

0 Kudos
Reply