Business Voice
Comcast Business high-quality Voice over IP service support
People in operations center talking on Landline phone. Operators in the office.
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Call trace

Is there an equivalent to the *69 feature on other phone services?  I want to find out what the last number to call me was, but it wasn't a harrassing or threatening call, so the *57 is not what I need.  Someone's fax machine keeps calling us and we want to send them a message that they have the wrong #, but we don't know who it is...

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Community Manager
Community Manager

Re: Call trace

HI 2Frustrated.  The *69 feature is available on Comcast Voice Services.  Caller ID and your call detail record available on the Business Digital Voice center can bus used to discern the necessary information. Here is the link to the Digital Voice Center.


Thank You