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Call Forwarding Always

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Community Manager

Call Forwarding Always

Call Forwarding Always

Whenever you need to be away from your office phone for an extended period of time, and you don't want to miss a call or need someone else to answer calls for you, you can forward calls to another phone number you designate. Call Forwarding Always allows you to forward your incoming calls to another number.

 

 

Activate Call Forwarding Always:

  1. Lift the receiver and listen for the dial tone.

  2. Press *72.

  3. You will briefly hear a stutter dial tone then a normal dial tone.

  4. Dial the 10-digit destination number where you want your calls to ring.

  5. Stay on the line until the destination number you have selected is picked up by a colleague or voicemail.

    • If a colleague or voicemail is unable to answer the call on the destination number, hang up the line. Then, pick up the line once more and press *72 again. If this is completed within 2 minutes of you first dialing *72, Unconditional Call Forwarding will be activated without the need for someone to answer the initial call on the destination number.

  6. All of your incoming calls will now be directed to that number.

Deactivate Call Forwarding Always:

  1. Lift the receiver and listen for the dial tone.

  2. Press *73.

  3. Hang up your phone. Your incoming calls will return to your business line.

 


To activate your call forwardin online please use this link to: https://businessvoice.comcast.net/

Sign in with your phone number and voice mail PIN

 

Please use this link for access to any of your Comcast services guides.

 

 

 

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