Is there a way to manage the call forwarding service online, via the portal perhaps? I am aware of how to do it directly with the phone, was hoping to be able to manage it online instead in case I am not in the office.
Welcome to the forum.
(This is from an earlier post that relates to your query)
(Note: Customers in New England can manage their voice features online via Business Voice Online. For more information on Business Voice Online, these customers can check out the “Get started with Business Voice Online” article at our Help & Support website.)
How do I register for logon to http://web.businessvoice.comcast.net? I tried my normal comcast business logon (same one I'm using to access this forum) and it says "authentication failed"?
I do apologize for the authentication issue with that site.
Please use the following link for the Digital Voice Center (DVC) and to login use either your PIN or your primary phone number.